Many timeshare companies are legally and ethically compelled to release owners facing genuine medical hardship. We identify, document, and present that case on your behalf — with a written guarantee backing every engagement.
Most timeshare contracts contain hardship provisions — often buried deep in the fine print — that allow for release when an owner's medical or financial situation makes continued ownership unreasonably burdensome. Resorts rely on owners never finding these clauses.
Our Medical Hardship program identifies these provisions, builds a medically documented case file, and presents it through the appropriate channels — regulatory filings, direct resort engagement, and legal correspondence — to force the resort's hand.
"In over 17 years, we have never had a properly documented medical hardship case fail at resort level. The documentation is everything."
— Dr. Patricia Kim, Medical Hardship Program LeadIf you or your spouse has been diagnosed with any of the following, you may qualify for a hardship release. The list is not exhaustive — contact us if your condition isn't listed.
Five disciplined steps from initial contact to your release confirmation.
No. Conditions that significantly limit your ability to travel, use the timeshare as intended, or reasonably afford continued ownership can qualify. Age-related conditions, chronic illnesses, and mobility limitations are all valid grounds. We assess case-by-case at no cost.
Yes, physician documentation is required. Our team provides you with a standardized medical statement template that your doctor simply reviews and signs. We have worked with thousands of physicians and the process is streamlined and non-disruptive.
Resort-level denial without professional representation is common and expected. Resort staff are trained to discourage direct exit requests. Our approach — combining documentation, regulatory filing, and legal correspondence — is fundamentally different from what you submitted on your own.
Significantly, yes. Dual hardship documentation substantially strengthens the case and typically accelerates the resort's response. We encourage documenting all eligible conditions across all owners listed on the contract.
Free, private consultation. We'll tell you honestly within 24 hours.